Galaxy Medical Alert’s Monitoring Sets It Apart

Galaxy Medical Alert’s Monitoring Sets It Apart

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Galaxy Medical Alert Systems offers a variety of medical alert systems to ageing and at-risk individuals. With over 25 years of expertise in the alarm and security industries, Galaxy has become one of the leading providers of medical alert systems for seniors and at-risk individuals in Canada. 

The company also stands out from the competition for its first-rate 24/7 emergency medical monitoring services. All Galaxy Medical Alert emergency response operators are expertly trained and certified emergency medical technicians that can provide medical support in over 200 languages. Users and their loved ones can rest assured that the operator responding to emergency calls is well-trained and prepared to assist as the Galaxy Medical Alert Systems Response Centre is CSAA Five Diamond certified.

With six different options for systems and available add-ons,  ageing and at-risk individuals will be able to select a package that best suits their needs. Galaxy Medical Alert offers a Home System, Home & Yard System, Fall Detection System, Cellular System, and the Mobile with Fall Detection System.


Galaxy provides medical alert systems to seniors of all ages as well as medication dispensers and remote video monitoring. Galaxy Medical Alert Systems is a personal medical and security company with a strong background in personal protection and emergency response for individual homes as well as senior living communities and centres.

Key Features 

Regardless of the system you choose, at the heart of the Galaxy Medical Alerts systems is a discrete call button, worn as a necklace or bracelet. It connects you or a loved one to help in a case of a fall or an emergency. The button is paired with an in-home Communicator which acts as a speakerphone for two-way voice communication with the company’s Galaxy Medical–owned monitoring centre in Canada. 

The Home System is Galaxy’s simplest system to use and install and is ideal for individuals that spend the majority of their time at home. With it, you’ll gain access to help 24/7 at the push of a button. Galaxy prices start at $29.95 per month for their in-home system, which includes a base station and a help button (on either a wristband or a lanyard). The cellular version costs $44.95 per month, but there is no more affordable option for those with a landline connection in their home. Galaxy also offers a Mobile System with GPS & Fall Detection that’s ideal for individuals that spend the majority of their time out of the home and on the go—its automatic GPS and Wi-Fi location updates every 30 seconds.

What We Liked

You can rest assured that your call will be answered by Galaxy’s expertly trained and certified emergency medical technicians who will access your profile, contact the people you’ve identified, and request the help you want. Galaxy Medical Alert Systems Response Center is a CSAA Five Diamond certified monitoring center

What We Disliked 

There are some aspects of the Galaxy Medical Alert offering that we don’t like. First, you’re unable to use the pendant when you need to charge it. This means that you won’t be protected during this time. Second, basic packages don’t offer fall protection as standard offerings. That said, these are issues common with most medical alert providers in the country. 


Galaxy’s plans for the various options start at $29.95 a month and go up to $49.95 a month for the most advanced system. However, if you prefer to pay for a full year in advance, you will be able to do so at a reduced rate.  For less than a dollar a day, you can get 24-hour emergency medical monitoring. You will get 2 months free if you subscribe to Galaxy’s annual plan. Galaxy Medical’s cost of equipment is included in the monthly fee. What’s more, there are no other activation fees and shipping is free. All you pay is the one payment monthly, quarterly or annually—plus applicable taxes. The contract is month-to-month and you can cancel anytime without incurring additional charges—you simply have to return the equipment when you are done with it. Galaxy ships all medical alert systems and accessories free of charge, through a carrier of its choice, to customers located in Canada. 


Galaxy Medical Alerts is a leader in the medical alert systems market with nearly 25 years’ experience. It has grown into one of the leading providers of medical alert systems for seniors and at-risk individuals in Canada. The company takes the safety and care of a loved one very seriously—and has earned a solid reputation by treating every customer as if they were part of their own family. Galaxy Medical Alert Systems Monitoring Center operates at the highest standards and is backed by industry leading certifications. Their Emergency Medical Technicians are trained and certified experts in the medical industry. Rest assured that during an emergency, you or your loved one will be taken care of by knowledgeable and experienced medical professionals.

Summary and Recommendations 

In terms of devices, Galaxy Medical Alert offers an in-home traditional medical alert system, an in-home cellular option, and a mobile device that offers GPS—and the latter two can be paired with their fall detection technology. What’s more, their systems are well made and easy to use. The company isn’t reinventing the wheel with their medical alert systems. What they do provide, however, is solid equipment, great customer service and excellent monitoring. Medical alert systems can give seniors their independence back and allow them to live comfortably in their homes, safe in the knowledge that they have instant access to assistance in the case of an emergency. It is, however, important to choose the right product for your requirements. So, does Galaxy Medical Alert’s range of products fit the bill? With its focus on seniors and wide range of products, Galaxy offers you all the features you could possibly need to get the peace of mind you require. It is a solid choice for those who desire an entry-level system at home or on the go. 
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Explore More Reviews

There are a number of medical alert systems providers in Canada, each promising to deliver peace of mind, independence and security. However, the quality of equipment, reliability and service delivery differ among them. We’ve researched dozens of companies to find the very best. Our expert reviews will provide you with everything you need to know to find the right system for you. Explore the best medical alert systems according to our editors.

Frequently Asked Questions

Is there a contract or any hidden fees?

There are no activation fees and shipping is free. All you pay is the one payment monthly, quarterly or annually—plus applicable taxes. The contract is month-to-month and you can cancel anytime without incurring additional charges—you simply have to return the equipment when you are done with it. 

Do I need a phone line to use the system?

Galaxy Medical Alert offers in-home options that can be used with or without a landline phone. Galaxy offers a cellular medical alert system in case you are without traditional land-line phone service or just would like better reliability. This cell option makes the medical alert system more accessible in a variety of situations. All offer two-way communication with response center operators. 

Who installs the system?

Galaxy Medical Alert can be shipped directly to your home for you to install yourself. You just have to follow the directions in the instructions—or you may call them for assistance. The rep will walk you through how to use your Galaxy system and will answer any questions you may have.
The opinions expressed in this publication are those of the author(s) and they do not purport to reflect the opinions or views of the providers being reviewed. The providers and WirelessWizard assume no responsibility or liability for any errors or omissions in the content of this site. The information contained in this site is provided on an “as is” basis with no guarantees of completeness, accuracy, usefulness or timeliness and without any warranties of any kind whatsoever, express or implied.
Under the banner Tech For Seniors, WirelessWizard is pleased to share innovations for older adults—with a focus on deferring as much as possible the time when getting older gets in the way of living life independently. Check out all of tech-for-seniors content here.

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